LA:RISE

Frequently Asked Questions

The questions listed below are aggregated from the Q&A sessions with EWDD at each Quarterly Academy meeting. Please note that these questions apply to the 2018-2019 program year (LA:RISE 4.0) as there may be programmatic differences between program years.

 

Program Management

Why do we call the LA:RISE 2018-2019 Program Year “LA:RISE 4.0”? How are the program years named?

What are the new expectations for success story/testimonials?

When will monitoring visits be scheduled this year?

What is the LA:RISE 1.0 re-engagement project?

Do we have any plans to expand geographically?

When will we find out if there will be an LA:RISE program next year?

CalJOBS

Is there a new generic module?

Who is responsible for entering information into CalJOBS?

Participant Enrollment

What are the deadlines for enrollment goals this program year?

If we do not meet our 70% enrollment goal by the end of December, are we penalized?

What happens if we (SE or PSP) over-enroll in 4.0?

What happens if we have met our intake goal and would like to enroll more participants?

Carry overs from LA:RISE 3.0

How do we handle carry overs from 3.0 to 4.0?

How do contracted agencies submit invoices for carry over participants?

Retention Services

How does retention work for 4.0 with carryovers?

How does retention work for 4.0 with no carryovers?

Are PSPs still receiving 3.0 referrals?

Which SEs are their own PSPs?

For SEs that are their own PSPs, do carry overs from 3.0 apply for 4.0 PSP services?

What is LIFT’s relationship to LA:RISE this year?

Are we able to refer a client to a PSP after 300 hours are completed, even if the client doesn’t have a job yet?

Do PSP incentives need to be gift cards or could they be a check?

Competitive Employment

How does the vocational training stipend work?

Will there be a training stipend directive?

What is the OJT (On-the-Job Training) process offered to employers who hire LA:RISE program participants?

Who is the main contact with an employer when issues arise with an LA:RISE program participant at work (utilizing OJT with employer)?

Program Management

Why do we call the LA:RISE 2018-2019 Program Year “LA:RISE 4.0”? How are the program years named?

We call the LA:RISE 18-19 program year “4.0” because LA:RISE is in it’s fourth year of existence. All program years have the following names:

  • LA:RISE 15-16 = “LA:RISE 1.0”
  • LA:RISE 16-17 = “LA:RISE 2.0”
  • LA:RISE 17-18 = “LA:RISE 3.0”
  • LA:RISE 18-19 = “LA:RISE 4.0”

The reason why program years run from one year to the next is because they start on July 1st and end the following year on June 30th of the following year.

 

What are the new expectations for success story/testimonials?

Both City and County have testimonial consent forms. We are working with our City Attorney to consolidate them but until further notice please fill out the EWDD Consent form for city participants and the WDACS consent form for county participants (both are on Trello). More importantly, please submit two testimonials quarterly to REDF: one for a city funded client and one for a county funded client. Each client needs a consent form filled out depending on their funding source. Also provide a high resolution and professional photo with your testimonial. Include the word “homeless” in the testimonial, whether it be formerly homeless, currently homeless, at-risk of being homeless, prevented the client from being homeless, etc. (you have flexibility on the language as long as you mention the word homeless). All forms can be found in Trello.

 

When will monitoring visits be scheduled this year?

Monitoring visits for LA:RISE 2.0 and 3.0 should start in early 2019.

 

What is the LA:RISE 1.0 re-engagement project?

Please be aware that LA:RISE 1.0 ended on August 31, 2018. All services funded by this grant ended on that date. Thank you to Goodwill and Chrysalis for reengaging previous participants so that funds could be maximized.

 

Do we have any plans to expand geographically?

We are not adding other SEs to the City program.

LA County is launching their own LA:RISE program this year, which we will refer to as the LA:RISE County Expansion.

 

When will we find out if there will be an LA:RISE program next year?

EWDD anticipates knowing by the first quarter of 2019.

 

 

CalJOBS

Is there a new generic module?

Yes, there is a new Generic Module. We are now using CalJOBS instead of JobsLA, but the platform looks the same and old data has been migrated to CalJOBS. The Generic Module may have had some format changes so be sure to read through it carefully.

We will be sharing a module with the County entitled ‘Regional LA:RISE’. Please use Regional LA:RISE in the drop down menu when running a Questionnaire List Report.

Agencies already have privileges to the Regional LA RISE program. If staff is not able to access,  please contact EWDD’s MIS Unit to  request privileges.

 

Who is responsible for entering information into CalJOBS?

Here is a breakdown of how responsibilities regarding CalJOBS are divided up:

Phase Role Task
Eligibility WorkSource Center
  • Verify that participant is not already in LA:RISE Generic Module
  • Check for WIOA enrollment
Co-enrollment WorkSource Center
  • Register individual in CalJOBS
  • Create Regional LA:RISE  Application & Answer Questions 1-30
  • Create Local Grant Code
  • Co-enroll in WIOA
Case Management: Activities WorkSource Center
  • Enter activities of services provided
All partners
  • View activities of services provided
Case Management:

Case Notes

All partners
  • Enter and view case notes
WorkSource Center
  • Update LA:RISE Application Questions 23-24, 31-39
Placement WorkSource Center
  • Update LA:RISE Application Questions 23-24, 40-43
Reporting All partners
  • Pull Participant Reports
Closing Out WorkSource Center
  • Exit Participant

For more detailed information, refer to the CalJOBS Manual.

 

Participant Enrollment

What are the deadlines for enrollment goals this program year?

By December 31st: 70% – for the City & County

By March 31st: 100% – for the City & County

 

If we do not meet our 70% enrollment goal by the end of December, are we penalized?

The 70% goal was identified because EWDD had to return funds to the County last program year. We are trying to avoid under spending. If a partner has not enrolled 70% by December, we will need to look at their invoices and see if they will be able to expend all of their allocated funds. If a partner anticipates not being able to meet enrollment goals, then we may consider reallocating funds as we did last program year. The funds will be given to a partner that has the capacity to enroll additional participants.

 

What happens if we (SE or PSP) over-enroll in 4.0?

You are allowed to over-enroll, but over-enrolling will not lead to additional funds this year.  If you over-enroll this program year, we will take your performance into consideration for your allotment next year.

If the partners have already over enrolled, they should stop enrolling until EWDD confirms that there is additional funding available.

 

What happens if we have met our intake goal and would like to enroll more participants?

EWDD will be putting together a spread sheet of expenditures and enrollment numbers and seeing if funds can be reallocated.

 

Carry overs from LA:RISE 3.0

How do we handle carry overs from 3.0 to 4.0?

A list of carry overs should have been sent to EWDD. The number of carry overs will be subtracted from the total served in the County contract. If a partner is to serve 25 participants and has five carry overs then they should be serving 20 new participants and a list of names of the carry overs should have been emailed to EWDD.

PSPs can carry over 100%

SE can carry over up to 60%

Carryovers are not counting towards the 4.0 numbers. Will be deducted from the total enrollments.

 

How do contracted agencies submit invoices for carry over participants?

The funds should be identified under participant related costs. The funds could be included in participant wages, supports, training, etc.

Add a cover Memo to monthly invoice, so that there is a record of these participant related costs.

 

Retention Services

How does retention work for 4.0 with carryovers?

  • For 3.0 City clients, there is a time extension with the city, until December 31, 2018.
  • For 3.0 County clients, service levels will be determined by EWDD.
  • Most of the funding that is going towards 4.0 is meant to serve 4.0 active clients
  • EWDD will be negotiating with each PSP separately.

 

How does retention work for 4.0 with no carryovers?

The PSP funds in LA:RISE 4.0 contracts are for 4.0 participants only.

 

Are PSPs still receiving 3.0 referrals?

Yes.

 

Which SEs are their own PSPs?

AYE, CLL, CEO, Chrysalis, CRCD, DLA, DWC and New Earth have PSP funds in their contract.

 

For SEs that are their own PSPs, do carry overs from 3.0 apply for 4.0 PSP services?

Can program participants choose to still work with ARC and Friends Outside who are part of the SEs with PSP contracts?

SEs should be using those 4.0 retention funds for their 4.0 participants only, not the 3.0 participants. The participants still have the option of receiving services from Friends Outside and ARC.

For the TSE program: AYE, UCLA, El Proyecto and MCS have PSP funds in 4.0 but they will also be referring participants to Friends Outside and ARC.

 

What is LIFT’s relationship to LA:RISE this year?

LIFT will no longer be an official PSP provider, but they are a LA:RISE affiliate.

You can still refer clients to LIFT, but it will not count as an official PSP referral. Please still refer participants to an official LA:RISE PSP.

It is important to note that if you refer someone to LIFT, the client will have to be randomized and may not be able to get all the services LIFT normally has to offer.

 

Are we able to refer a client to a PSP after 300 hours are completed, even if the client doesn’t have a job yet?

Only refer participants to the PSP after they have obtained employment. However, participants should be introduced to the PSPs during their transitional employment so that they are ready for the referral once they are employed.

 

Do PSP incentives need to be gift cards or could they be a check?

PSP incentives could be a check as long as is documented: copy of the check, signature, date. This should also be case noted.

 

Competitive Employment

How does the vocational training stipend work?

The scope of work for WorkSource Centers includes the following “Provide training stipend of $xxx to participant while in vocational training.” There are funds available for the WorkSource Centers to provide stipends up to $1,500 per participant. WorkSource Centers also receive funding for WIOA to cover vocational training tuition separate from LA:RISE vocational training program funds.

 

Will there be a training stipend directive?

There is a draft directive that is being finalized and will be released by EWDD soon.

 

What is the OJT (On-the-Job Training) process offered to employers who hire LA:RISE program participants?

The OJT process is overseen by the WorkSource (WSC) and YouthSource Centers (YSC). In most cases, the employer will receive reimbursement of up to $2,000 per participant to offset training costs. The employer can also apply for a Work Opportunity Tax Credit (WOTC) if they are hiring from areas that qualify. OJT paperwork is handled by the WSC/YSC vs the SE.

 

Who is the main contact with an employer when issues arise with an LA:RISE program participant at work (utilizing OJT with employer)?

The OJT program is administered by the WSC/YSC so the WSC/YSC case manager should be the contact.