Overview
As part of your employee supports program design process, you will want to think about the specific structural components that support and comprise the delivery of your employee supports program. These components should align with and support the key goals and strategies for your employee supports program.
In this learning guide, we cover one of the six components: delivery models and highlight four common models for delivering employee supports. Please note, these do not necessarily represent a comprehensive summary of options or implications. Trade-offs should be considered prior to finalizing your social enterprise’s delivery method(s).
Delivery Model: One-on-One
In a one-on-one delivery model, employee supports staff meet one-on-one with employees/alumni on a regular basis, typically to provide some combination of job coaching, counseling, case management, and/or job search/placement assistance.
Pros | Cons |
|
|
Delivery Model: Group
In this model, employees or alumni participate in group sessions during which employee supports staff convey information and/or facilitate the sharing and troubleshooting of issues.
Pros | Cons |
|
|
Delivery Model: Hybrid
Some social enterprises choose a hybrid model, in which social enterprise employees and alumni have regular or occasional one-on-one time with employee supports staff and also participate in regularly scheduled or occasional group sessions.
Pros | Cons |
|
|
Delivery Model: Other
Employees may also be encouraged or incentivized to access skills training or other resources from external sources. This type of delivery model typically needs to be combined with one of the above models, as it is through these vehicles that employees are made aware of resources and any related incentives.
Pros | Cons |
|
|
Other Structural Components To Consider
You will want to think about the specific structural components that support and comprise the delivery of your employee supports program. These components should align with and support the key goals and strategies for your employee supports program. REDF has identified six core areas to consider:
Metrics to Track |
Budget |
Participation Model |
||
|
|
|
||
Read more about metrics > |
Read more about budget > |
Read more about participation model > |
Delivery Method |
Staffing |
Reporting |
||
|
|
|
||
Read more about staffing > |
Read more about reporting > |
You will find links to resources for each of these considerations, walking you through the pros and cons and key considerations for each.