About This Resource

This workshop was part of our 2026 Spring/Summer Leading for Impact: Foundations Series

Series Description

Leading for Impact: Foundations Series was a virtual workshop series focused on building the core skills leaders need to effectively lead and manage teams.

In employment social enterprises, leaders must balance business performance with people-centered support while navigating complex team dynamics. Strong leadership foundations are essential to doing this work well.

This series equipped leaders with practical tools and frameworks to strengthen day-to-day leadership practice. Attendees will explore how to communicate more effectively, navigate conflict, and build stronger, more aligned teams. Sessions incorporated approaches like SMALLIFY, along with opportunities for reflection, discussion, and peer learning.

Designed to be interactive and immediately applicable, this series supported leaders in building the confidence and skills needed to lead with clarity and intention.

Session Description

Turn conflict into opportunity, strengthen relationships and achieve desired outcomes. Attendees learned how to: 

• Identify their preferred conflict styles and how they show up under pressure 
• Recognize the conflict styles of other and anticipate like reactions 
• Clarify desired outcomes before engaging in conflict 
• Choose and apply conflict approaches situationally to fit the moment 
• Use listening, inquiry, and validation to de-escalate tension and build trust 
• Navigate disagreement while preserving relationships and momentum 
• Engage conflict productively to support better decisions and results 

This workshop builds the skills and confidence leaders need to lean into conflict thoughtfully, without avoiding it or escalating it unnecessarily.  

Below is the session recording and accompanying materials

About SMALLIFY

SMALLIFY is a rapid innovation firm and method based in Silicon Valley, practiced around the world. We help leaders, organizations and communities break their big goals into smaller, more actionable pieces, so they can take action and get results. Fast. We do this through our SMALLIFY Labs.

SMALLIFY is built around a set of practical problem solving and rapid innovation tools. Like “Lego” pieces, SMALLIFY tools are modular and can be tapped at any time, for any duration, in situational leadership..