Program fidelity refers to how closely a social enterprise executes its employee success program relative to planned activities, as well as the consistency in which it delivers program services across all locations and aspects of the social enterprise
Content Type: Overview
Recruitment and intake describes how a social enterprise markets its work, attracts new participant workers, gathers information from interested candidates, evaluates candidates for program enrollment and / or referral to partner organizations, and documents the process.
Onboarding is the process of integrating newly hired employees into the organization and its culture, along with their new team and role.
A barrier / needs assessment process helps employee success program staff understand a participant worker’s barriers and needs upon entering the program and aids in tracking their progress over time.
Employee success wraparound services are resources that help participant workers secure, succeed and advance in employment.
Performance management is the process of aligning your organization’s goals and values with employee expectations and management of their work. It is a collaborative process focused on making employees, and therefore the organization, more successful and mission-aligned.
Job search and placement services meet when participant workers are prepared for and matched with permanent employment opportunities.
Retention services are provided to participant workers who have graduated from an employment social enterprise’s program and transitioned to unsupported employment, such as job placement in a competitive employer or advancement within the social enterprise.
One-on-one participant worker engagement (i.e., case management or coaching) is a collaborative process to guide and serve participant workers on their employment journeys.
A culture of transition refers to the ethos of an employment social enterprise that encourages and supports the transitional nature of participant workers’ job experience.