Operations within an employment social enterprise refer to the daily or regular activities and tasks that enable the organization to produce and sell goods, and to deliver value to its participant workforce. We think of Operations as the “gears” within the organizational machine – the pieces that must fit together behind the scenes for the organization to run effectively, efficiently, and safely.

What exactly constitute Operations will vary by organization, but generally we think of the concept to include the activities and tasks related to key processes, equipment, facilities, and technology/data infrastructure. This section explores those topic areas and others in some depth.