About This Resource
This workshop was part of our Fall 2025 Doer to Leader Lab.
Workshop Description
So much of our work relies on relationships built on trust, with change happening as trust grows. How we communicate can either build or break that trust.
Dave Viotti from SMALLIFY, hosted an engaging session in which we learned about the strengths, preferences and growth areas in our communication styles and how to identify and adapt to the preferences of others to strengthen trust and relationships. This workshop is designed for staff who want to improve communication and build trust in relationships.
Specifically, we covered:
- Five ways of being (acting) that can build or undermine trust
- Five ways of communicating (saying) that can build or undermine trust
- The strengths and limitations of different communication styles and when best to use them
- Individual communications strengths and growth areas
- Practical tips to strengthen our trust-building and communication capacity
Below is the session recording and accompanying materials
Trust Building 101
About SMALLIFY
SMALLIFY is a rapid innovation firm and method based in Silicon Valley, practiced around the world. We help leaders, organizations and communities break their big goals into smaller, more actionable pieces, so they can take action and get results. Fast. We do this through our SMALLIFY Labs.
SMALLIFY is built around a set of practical problem solving and rapid innovation tools. Like “Lego” pieces, SMALLIFY tools are modular and can be tapped at any time, for any duration, in situational leadership..