The Employee Success Program section explores how to 1) design your employee success program and understand your impact, 2) implement key aspects of the employee success program, including recruitment, onboarding, wraparound services and training, and job placement / retention, and 3) support your employee success program through developing key systems/processes, partnerships, and culture.
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Learn more about when and how you should leverage customer interviews and focus groups for gathering customer feedback.
See an example of a sales channel analysis to evaluate individual channel performance and prioritize channels for future investment.
Review examples of value proposition statements from real employment social enterprises in varying industries to get inspired!
See examples of themes and questions that can be addressed in a customer survey. You can use these examples as a starting point for creating your own customer survey.
Also you can download an example how the responses of a customer survey can be analyzed to help you grow your business.
Use this template to conduct a breakeven analysis and determine the sales volume required to reach the breakeven point for your business.
See examples of themes and questions that can be addressed in a customer interview with an existing or prospective customer. You can use this guide as a starting point to create your own guide by selecting and tailoring questions relevant to your business and adding your own.
Before your social enterprise can evaluate different pricing strategies for its products, it must first understand two crucial pieces of information. In this deep dive, we will learn how to 1) Understand your social enterprise’s cost structure and 2) Conduct a break-even analysis.
Designing an employee supports program is a multi-phase process. In this deep dive, we cover the third step of the process: designing the program structure and policies.