You can use this tool to determine whether prospective customers are a good fit for the organization and how likely they are to become customers.
Stage: Manage a Social Enterprise
Learn more about how to conduct a NPS survey and analysis, and see an example analysis output.
Double Bottom Line (DBL) financial analysis helps us understand how financially self-sustaining each part of our ESE is. Download this resource to create and analyze your own DBL income statement.
Distinguishing social costs from ordinary business costs enables you to make more informed decisions on managing your budget and making targeted cost reductions.
Read for more information on these important changes to SNAP and Medicaid, why REDF believes these changes are important for ESEs to be aware of, and additional tips on how to best support ESE workers.
It has become increasingly important that we be able to understand not simply that a program is a “good cause,” but rather that its social returns argue for increasing our investments in their work.
This deep dive will cover some of the key components to implementing an effective job readiness assessment process, as well as share a tool that can help you do so.
The participant worker’s “job readiness” can be thought of as the combination of three areas for professional and personal development: soft skills, hard skills, and personal readiness.
The tool establishes a threshold for essential skills and personal readiness for social enterprise employees ready to move into competitive employment. The standards are compelling because they are designed to measure workers’ on-the-job performance, rather than a measurement of inputs or test-based performance.
Founder Joe DeLoss shares with REDF his approach to employee recruitment and retention, and shares some best practices and lessons learned along the way.