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7 minutes | Marketing | Manage a Social Enterprise

Storytelling Overview

Storytelling is one of your social enterprise’s most powerful marketing tools. Sharing the stories of your employees and leadership, as well as your business’ impact on the world, creates an emotional connection to your work – and sets you apart from your competitors.

19 minutes | Business Planning | Grow a Social Enterprise, Manage a Social Enterprise

Selling Process Overview

Selling process refers to a series of steps taken to sell a product or service to a customer. A strong sales process is repeatable and scalable, leverages standardized tools and templates, outlines clear roles and responsibilities for sales team members, and is data driven.

11 minutes | Business Planning | Grow a Social Enterprise, Manage a Social Enterprise

Pricing Strategy Overview

Pricing strategy is how a business determines the ideal price of a product or service, informed by a range of factors such as business costs, competition, and customer value.

7 minutes | Leadership & Talent | Manage a Social Enterprise

Organizational Structure Overview

Organizational structure is the way an organization is set up to operate to carry out the mission. It’s like a map that shows who does what and how the teams and functions of the organization work together.

8 minutes | Operations | Manage a Social Enterprise

Inventory Management Overview

Inventory management refers to the process of ordering, storing, and using an organization’s inventory. This includes the warehousing, processing, and overall management of raw materials, as well as work-in-progress (WIP) inventory and finished products.  

11 minutes | Leadership & Talent | Grow a Social Enterprise, Manage a Social Enterprise

I Loved My Job – But Considered Leaving, More than Once

During my annual evaluations with my Board, I began giving transition signals, saying that I saw myself remaining in my CEO role for “no longer than five years.” Then it became “two to five years” …and then “about two years.”  Until one day, I said to my Board Chair and Vice-Chair, “I would like to leave in a year.”

3 minutes | Financial Management | Manage a Social Enterprise

Financial Infrastructure & Internal Controls Overview

Financial infrastructure and internal controls are the accounting systems and processes that enable the management and security of an organization’s cash, inventory, payments, invoicing, and other money-related business processes.

41 minutes | Business Planning, Employee Success Program, Financial Management, Growth Planning, Leadership & Talent, Marketing, Operations, Raising Capital & Fundraising | Grow a Social Enterprise, Manage a Social Enterprise

Employment Social Enterprise Glossary

This is a helpful resource for those seeking to better understand the terminology and concepts related to Employment Social Enterprises (ESEs) and the broader field of social entrepreneurship.