Skip to content

Operations

Operations within an employment social enterprise refer to the daily or regular activities and tasks that enable the organization to produce and sell goods, and to deliver value to its participant workforce. We think of Operations as the “gears” within the organizational machine – the pieces that must fit together behind the scenes for the organization to run effectively, efficiently, and safely.

What exactly constitute Operations will vary by organization, but generally we think of the concept to include the activities and tasks related to key processes, equipment, facilities, and technology/data infrastructure. This section explores those topic areas and others in some depth.

Operations Resources

Showing 1 to 10 of 13 posts
Growth Planning | Grow a Social Enterprise

Continuing Education Series: Elevate & Expand: Strategic Operational Growth Planning

We are excited to host a workshop designed to unravel the intricacies of operational growth within Employment Social Enterprises (ESEs). The Women's Bean Project team will share firsthand experiences and insights into the intentional strategy behind their substantial growth in both their business and employee success operations.  
6 minutes | Operations | Manage a Social Enterprise

Health & Safety Policies Overview

Health and safety policies include a documented set of rules and procedures intended to protect employees from illness or injury caused by their work.
7 minutes | Operations | Manage a Social Enterprise

Data Access, Usability, and Behavior Overview

Data access, usability, and behavior includes how different types of data (e.g., financial and employee success program data) is collected and stored in technology or paper-based systems across the organization, as well as the process of cleaning, transforming, and modeling data to discover useful insights for decision-making.
7 minutes | Operations | Manage a Social Enterprise

Key Metrics/ Key Performance Indicators Overview

Key metrics – sometimes referred to as Key Performance Indicators (KPIs) – are quantitative or qualitative measures commonly used for assessing, comparing, and tracking performance or productivity in an organization.
15 minutes | Operations | Grow a Social Enterprise

CRM Software Analysis

This presentation provides a user-friendly summary of research conducted on different types of CRM (Customer Relationship Management) software available on the market.
4 minutes | Operations | Manage a Social Enterprise

Facilities Overview

An enterprise’s facilities should be selected, designed, maintained, and renovated with intention and purpose.
5 minutes | Operations | Manage a Social Enterprise

Equipment Acquisition and Management Overview

Equipment is an investment, and—depending on the value of the equipment, what it’s used for, or how frequently it needs to be purchased or replaced—it can be a significant investment for an employment social enterprise.
6 minutes | Operations | Manage a Social Enterprise

Staffing Management Overview

Staffing management is the practice of aligning participant workers with work shifts and service contracts to ensure your employment social enterprise can reliably deliver work it has committed to. 
9 minutes | Operations | Manage a Social Enterprise

Processes Overview

Generally, the need for documented processes and good process management increases as an organization grows. But all organizations should have some form of documented processes.
6 minutes | Operations | Manage a Social Enterprise

Software Overview

It’s important to consider and select software thoughtfully so that the combined whole of all systems and software that support an organization result in increased efficiency.  
1 2