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11 minutes | Raising Capital & Fundraising | Grow a Social Enterprise, Manage a Social Enterprise

Grants Overview

The strategic purpose of grant fundraising is to activate institutional generosity. Grants are a common choice for ESEs as workforce development is a priority of many grantmakers.

8 minutes | Business Planning | Grow a Social Enterprise, Manage a Social Enterprise

Customer Experience and Feedback Overview

Customer experience and feedback refers to formal ongoing processes to solicit customer feedback and incorporate insights into both business strategy and daily operations.

3 minutes | Employee Success Program, Growth Planning | Grow a Social Enterprise, Manage a Social Enterprise

Program Fidelity Overview

Program fidelity refers to how closely a social enterprise executes its employee success program relative to planned activities, as well as the consistency in which it delivers program services across all locations and aspects of the social enterprise

8 minutes | Employee Success Program | Grow a Social Enterprise, Manage a Social Enterprise

Participant Worker Recruitment & Intake Overview

Recruitment and intake describes how a social enterprise markets its work, attracts new participant workers, gathers information from interested candidates, evaluates candidates for program enrollment and / or referral to partner organizations, and documents the process. 

8 minutes | Employee Success Program | Grow a Social Enterprise, Manage a Social Enterprise

Retention Services Overview

Retention services are provided to participant workers who have graduated from an employment social enterprise’s program and transitioned to unsupported employment, such as job placement in a competitive employer or advancement within the social enterprise.

19 minutes | Raising Capital & Fundraising | Grow a Social Enterprise, Manage a Social Enterprise

Major Gifts Overview

The strategic purpose of major gifts is to activate generosity through personal, high-touch donor relationships. 

8 minutes | Raising Capital & Fundraising | Grow a Social Enterprise, Manage a Social Enterprise

Event Fundraising Overview

The strategic purpose of event fundraising is to activate generosity through curated experiences.

14 minutes | Raising Capital & Fundraising | Grow a Social Enterprise, Manage a Social Enterprise

Annual Giving Overview

The strategic purpose of annual giving is to activate generosity through compelling content. Annual giving is probably the most common strategy in fundraising.

19 minutes | Business Planning | Grow a Social Enterprise, Manage a Social Enterprise

Selling Process Overview

Selling process refers to a series of steps taken to sell a product or service to a customer. A strong sales process is repeatable and scalable, leverages standardized tools and templates, outlines clear roles and responsibilities for sales team members, and is data driven.

11 minutes | Business Planning | Grow a Social Enterprise, Manage a Social Enterprise

Pricing Strategy Overview

Pricing strategy is how a business determines the ideal price of a product or service, informed by a range of factors such as business costs, competition, and customer value.