The purpose of this guide is to equip employment social enterprises (ESE’s) with guidance, practical tips, and best practices for building and maintaining an effective internal HR function that aligns with their mission, values, and desired impact.
Stage: Manage a Social Enterprise
Organizational culture encompasses the beliefs, values, norms, and behaviors that shape how people within the organization interact and work together.
Your social enterprise’s website is an integral part of running your business and a key marketing asset.
Storytelling is one of your social enterprise’s most powerful marketing tools. Sharing the stories of your employees and leadership, as well as your business’ impact on the world, creates an emotional connection to your work – and sets you apart from your competitors.
Selling process refers to a series of steps taken to sell a product or service to a customer. A strong sales process is repeatable and scalable, leverages standardized tools and templates, outlines clear roles and responsibilities for sales team members, and is data driven.
Pricing strategy is how a business determines the ideal price of a product or service, informed by a range of factors such as business costs, competition, and customer value.
Organizational structure is the way an organization is set up to operate to carry out the mission. It’s like a map that shows who does what and how the teams and functions of the organization work together.
Inventory management refers to the process of ordering, storing, and using an organization’s inventory. This includes the warehousing, processing, and overall management of raw materials, as well as work-in-progress (WIP) inventory and finished products.
During my annual evaluations with my Board, I began giving transition signals, saying that I saw myself remaining in my CEO role for “no longer than five years.” Then it became “two to five years” …and then “about two years.” Until one day, I said to my Board Chair and Vice-Chair, “I would like to leave in a year.”
Financial infrastructure and internal controls are the accounting systems and processes that enable the management and security of an organization’s cash, inventory, payments, invoicing, and other money-related business processes.