See examples of themes and questions that can be addressed in a customer interview with an existing or prospective customer. You can use this guide as a starting point to create your own guide by selecting and tailoring questions relevant to your business and adding your own.
Stage: Manage a Social Enterprise
Before your social enterprise can evaluate different pricing strategies for its products, it must first understand two crucial pieces of information. In this deep dive, we will learn how to 1) Understand your social enterprise’s cost structure and 2) Conduct a break-even analysis.
Designing an employee supports program is a multi-phase process. In this deep dive, we cover the third step of the process: designing the program structure and policies.
Building an effective employee supports program for your social enterprise is an essential component of delivering the supports and services that help workers secure, succeed, and advance in employment and get on the pathway to self-sufficiency.
Designing an employee supports program is a multi-phase process. In this deep dive, we will cover the first two steps of the process

Use this simple business model canvas template called “The Impact Canvas” that is tailored for social enterprises to lay out your business idea.

Attracting and selecting the right talent is essential to building a team that aligns with your organization’s mission and values. In this overview, we’ll provide you with practical tips and best practices.
REDF has compiled a list of ideal components of a website. Take a look and check off what you already have on your website. For components that you don’t have yet, use the two last pages of this document to note what’s missing and start an implementation plan

The purpose of this document is reflect on your employee success benefits program. This document can also support your ESE in either developing a logic model, build out an employee success benefits program, or reflect on how you might improve your employee success benefits program.
We’ve created a tool to help you evaluate potential, and even current, partner and customers, based on what is important to YOUR organization. This makes it easier to pursue, release, and/or keep a partner or customer to help you increase your impact!
This is a template to help you reflect on and document the experience your participant workers are going through as they move through your organization. As you complete this template we want you to really think about what your participant workers think, feel, see, and hear throughout their time working at you ESE.