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Business Planning | Manage a Social Enterprise

Example Customer Interview Guide

See examples of themes and questions that can be addressed in a customer interview with an existing or prospective customer. You can use this guide as a starting point to create your own guide by selecting and tailoring questions relevant to your business and adding your own.

6 minutes | Business Planning | Manage a Social Enterprise

Using a Breakeven Analysis to Inform Pricing Decisions

Before your social enterprise can evaluate different pricing strategies for its products, it must first understand two crucial pieces of information. In this deep dive, we will learn how to 1) Understand your social enterprise’s cost structure and 2) Conduct a break-even analysis.

7 minutes | Employee Success Program | Manage a Social Enterprise

Designing an Employee Supports Program: Goals and Strategies

Building an effective employee supports program for your social enterprise is an essential component of delivering the supports and services that help workers secure, succeed, and advance in employment and get on the pathway to self-sufficiency.

Designing an employee supports program is a multi-phase process. In this deep dive, we will cover the first two steps of the process

7 minutes | Business Planning | Manage a Social Enterprise

Business Model-Impact Canvas

Use this simple business model canvas template called “The Impact Canvas” that is tailored for social enterprises to lay out your business idea.

9 minutes | Leadership & Talent | Manage a Social Enterprise

Hiring & Recruitment Overview

Attracting and selecting the right talent is essential to building a team that aligns with your organization’s mission and values. In this overview, we’ll provide you with practical tips and best practices.

7 minutes | Marketing | Manage a Social Enterprise

Website Checklist

REDF has compiled a list of ideal components of a website. Take a look and check off what you already have on your website. For components that you don’t have yet, use the two last pages of this document to note what’s missing and start an implementation plan

12 minutes | Employee Success Program | Grow a Social Enterprise, Manage a Social Enterprise

Employee Success Program Design + Logic Model Development Tool

The purpose of this document is reflect on your employee success benefits program. This document can also support your ESE in either developing a logic model, build out an employee success benefits program, or reflect on how you might improve your employee success benefits program.

10 minutes | Business Planning, Employee Success Program | Grow a Social Enterprise, Manage a Social Enterprise

Partner & Customer Evaluation Tool

We’ve created a tool to help you evaluate potential, and even current, partner and customers, based on what is important to YOUR organization. This makes it easier to pursue, release, and/or keep a partner or customer to help you increase your impact!

9 minutes | Employee Success Program | Grow a Social Enterprise, Manage a Social Enterprise

Employee Journey Map Template

This is a template to help you reflect on and document the experience your participant workers are going through as they move through your organization. As you complete this template we want you to really think about what your participant workers think, feel, see, and hear throughout their time working at you ESE.