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Business Planning Resources

Showing 31 to 37 of 37 posts
8 minutes | Business Planning | Grow a Social Enterprise

Customer Experience and Feedback Overview

Customer experience and feedback refers to formal ongoing processes to solicit customer feedback and incorporate insights into both business strategy and daily operations.

19 minutes | Business Planning | Grow a Social Enterprise

Selling Process Overview

Selling process refers to a series of steps taken to sell a product or service to a customer. A strong sales process is repeatable and scalable, leverages standardized tools and templates, outlines clear roles and responsibilities for sales team members, and is data driven.

11 minutes | Business Planning | Grow a Social Enterprise

Pricing Strategy Overview

Pricing strategy is how a business determines the ideal price of a product or service, informed by a range of factors such as business costs, competition, and customer value.

41 minutes | Business Planning | Grow a Social Enterprise

Employment Social Enterprise Glossary

This is a helpful resource for those seeking to better understand the terminology and concepts related to Employment Social Enterprises (ESEs) and the broader field of social entrepreneurship.

12 minutes | Business Planning | Grow a Social Enterprise

Cost Analysis Overview – Fixed and Variable Costs 

Fixed and variable costs refer to the categorization of business expenses depending on whether they are affected by changes in product/service quantity sold, or whether they remain constant regardless of quantity sold.

13 minutes | Business Planning | Manage a Social Enterprise

Business Plan Overview

A business plan describes a business’s overarching objectives and describes a plan for how it will achieve those objectives. 

9 minutes | Business Planning | Grow a Social Enterprise

Sales Channel Overview

Sales channels are the methods a business uses to sell products or services to customers.