Program fidelity refers to how closely a social enterprise executes its employee success program relative to planned activities, as well as the consistency in which it delivers program services across all locations and aspects of the social enterprise
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Employee Success Program
An Employee Success Program refers to the structured set of activities and services that employment social enterprises provide to their participant workers in order to remove barriers to employment, provide meaningful skills-building and work experience, and to ensure that workers are set up for long-term success in the labor force and lasting economic mobility.
The set of resources within the Employee Success Program section will help orient you to a) what Employee Success Programs are ,broken down by its key elements, with examples of the types of structures and activities REDF typically encounters amongst its ESE community, b) how ESEs develop a theory of change and logic models to represent the flow of activities provided and the participant worker outcomes sought, and c) a range of tactical tools, templates, and best practices related to all aspects of ensuring long-term participant worker success.
All Employee Success Resources
Recruitment and intake describes how a social enterprise markets its work, attracts new participant workers, gathers information from interested candidates, evaluates candidates for program enrollment and / or referral to partner organizations, and documents the process.
A barrier / needs assessment process helps employee success program staff understand a participant worker’s barriers and needs upon entering the program and aids in tracking their progress over time.
Employee success wraparound services are resources that help participant workers secure, succeed and advance in employment.
Job search and placement services meet when participant workers are prepared for and matched with permanent employment opportunities.
Retention services are provided to participant workers who have graduated from an employment social enterprise’s program and transitioned to unsupported employment, such as job placement in a competitive employer or advancement within the social enterprise.
One-on-one participant worker engagement (i.e., case management or coaching) is a collaborative process to guide and serve participant workers on their employment journeys.
A culture of transition refers to the ethos of an employment social enterprise that encourages and supports the transitional nature of participant workers’ job experience.
Partners are external organizations that have a formal relationship with an employment social enterprise because their work complements and supports that of the enterprise.
This is a helpful resource for those seeking to better understand the terminology and concepts related to Employment Social Enterprises (ESEs) and the broader field of social entrepreneurship.